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Sonya Mann's active website is Sonya, Supposedly.

Ugh Please Shut Up

the annoyed boy -- illustration
Illustration by Elise Lesueur.

I’ve been going through Ask a Manager’s archives, and I came across this charming tidbit regarding how to put up with people who seem unbearable:

“My sister always advises me, when visiting annoying relatives, to pretend to be one of the many long-suffering characters in Jane Austen novels who have to be pleasant to and patient with irritating relations. It’s remarkably effective; it reframes things in a much more amusing (and bearable) context.”

annoyed french bulldog
Annoyed French Bulldog by RONLEWHORN.

I emailed that quote to my mom, because she tends to share Sartre’s condemnation: “Hell is other people.” Mom responded:

“Yes! I often think about how much time those characters had to spend listening to boring people prosing on and on about something completely uninteresting for the thousandth time. And they had to pretend to be interested and keep a pleasant look on their faces.”

After a minute she sent another email and quipped, “How lucky we are to be alive today, when no one is surprised if you’re rude.” If only!

I try to cope with irritation graciously but it is very difficult.

First Day Back & Anti-Natalism (Podcast Review)

First Day Back podcast by Montreal filmmaker Tally Abecassis
Check it out on iTunes.

Edited to add this disclaimer: I don’t think that people who have kids are bad or evil. It’s way more morally ambiguous than that, and I recognize that I have unorthodox views on this topic.


The inaugural season of the podcast First Day Back just finished. I loved it! The episodes were short and poignant; I made sure to listen right away whenever a new one auto-downloaded on my phone. (No other podcast has provoked the same devotion.) Driving to work in the morning, I listened. Brushing my teeth at night, I listened. I listened while walking my slow, old dog in the afternoon. First Day Back fit right into my life, and right into my heart. It sounds cheesy but it’s true (like many things that sound cheesy).

The creator and protagonist describes her project thus:

“a documentary podcast that follows filmmaker Tally Abecassis as she faces the challenges of picking up her career after an extended maternity leave. The narrative takes a real-life look at motherhood, gender roles, and work-life balance in a voice by turns serious, funny, and sometimes touching.”

Abecassis explains her topic accurately. Throughout the podcast she is candid and vulnerable, unafraid to reveal rejections or embarrassments. It’s a wonderful piece of work.

Portrait of Tally Abecassis by Claudine Sauvé via The Timbre.
Portrait of Tally Abecassis by Claudine Sauvé via The Timbre.

And yet… I don’t feel wholly positive about First Day Back.

I believe that having children is fundamentally violent. When you spawn new people, you risk that they will be born sick, blighted, or mentally ill. Not everything can be fixed — I know this from observing family members and coping with my own depression. I’m okay now — because I’m lucky. Because therapy and medication have worked for me. If I had different brain chemistry, or if my parents didn’t have money, I would be dead. Maybe homeless and/or addicted to a self-destructive substance.

Yes, it is human nature to want to bear offspring. Feeling the desire is okay. However, yielding to that urge is selfish. Wanting to be a parent at all, in any capacity, is selfish — it’s about serving yourself, not the child. It’s also human nature to punch people, but we strive to resolve disputes without fighting because we want to be better than our animal instincts.

“I think it’s really comfortable to lose yourself in motherhood, in a way, because it’s almost impossible to screw it up. I mean, even if you become an alcoholic, whatever, shitty mother. I mean, you’re still your kids’ mother, and they’re still going to love you, as fucked up as you are. […] It’s like, when you’re looking for validation, your kids are going to validate you.” — Tally Abecassis interviewed by Eric McQuade

I’m not an idiot — I don’t expect people to stop having kids just like I don’t expect war to die out. But I still think it’s bad, and I won’t participate. No, I don’t throw rocks at pregnant women or even try to convince people not to have babies. Why stage fruitless arguments? There’s no point in making people hate me without changing their minds. (And yet here I am, writing this…)

Infancy as defined by Shakespeare in As You Like It, via the Boston Public Library.
Infancy as defined by Shakespeare in As You Like It, via the Boston Public Library.

In answer to the obvious question, I plan to be a mother at some point. Because I can adopt! There are far too many children in the foster system, stranded without loving family homes. When I’m financially and emotionally ready, it will be a delight to provide a safe haven and usher a young person into adulthood. My motivation is just as selfish as a biological parent’s, but the odds are better than the child will benefit.

Listening to First Day Back made me like Abecassis so much. She seems very good-hearted. Her desires and inclinations line up well with mine — she’s a creative woman muddling through life, which I obviously relate to. The conflict is that I am fundamentally opposed to the choices Abecassis has made. I also think it’s ludicrous to expect to have it all — you can’t be a hands-on mom and have a full-fledged career. There is just not enough time in the day or energy in a body. Choices always involve trade-offs and it is profoundly arrogant to pretend that they don’t.

So. All of the above is my raw, mostly unfiltered, and probably crazy-sounding opinion. As I said in the beginning, I love First Day Back and I’m excited for the second season. I also feel very uncomfortable and angry about the portrayal of biological motherhood as a deserved and even virtuous condition.

What do you think? (I’m definitely apprehensive about the Facebook response to this. YAY.)


Follow-up from a reader: “I Remember The Circumstances That Led To Her Existence”.

Wealth-Adjacency Privilege

gold ingots and gold coins
Photo by John Louis.

Sara Bibel writes on The Billfold about having a rich uncle:

“When I was making big bucks, I offered to pay my uncle back for the tuition assistance he had given me. ‘Why?’ he asked. ‘I don’t need it.’ I feel guilty about this privilege, that I am not saddled with the debt that has made life difficult for so many people I know. I do my best to pay my good fortune forward. […] Access to wealth, and the knowledge that comes with it, is like getting compound interest on your entire life.”

I said this on Facebook, but I think it’s worth noting here for posterity: I also have the privilege of wealth-adjacency — more than that, actually, because my immediate family is financially comfortable as well as my relatives. I would be in a drastically different situation without robust health insurance and parents who could support me into my early adulthood. That doesn’t even address the money-manipulation comfort that Bibel brings up in her article (which I’m still learning).

"Invest in sharing!" A street art stencil featuring the "get out of jail free" card image from Monopoly board-game. Found painted on the sidewalk in New York City in 2007.
Photo by Jonathan McIntosh.

Something that should happen more often: Rich people mentoring poor kids specifically regarding personal economics. (Also systemic policy reform of various kinds, but let’s not get too excited.) If I’m ever wealthy by virtue of my own actions, I hope I will take the time and energy to hang out with a low-income high-school student and, I dunno, impart some knowledge. And buy their textbooks. Is that an unrealistic notion?

Of course, the policy reform is what would really help — if only moneyed interests didn’t have such a stranglehold on politics! One of the cruelest symptoms of growing up poor is that the whole arrangement is rigged: financial security is unattainable — but if you somehow magically attain it, you can’t handle your newly healthy bank account because you haven’t been able to practice not being broke. (Warning: both articles contain offhand references to sexual violence.)

Cracked.com is not your typical progressive publication, but apparently they had the sense to make John Cheese an editor. The brilliant Tressie McMillan Cottom has also written wonderfully on this topic.

Efforts Toward Peace of Mind

"Constant vigilance!" Mad-Eye Moody from Harry Potter and the Goblet of Fire.
Mad-Eye Moody from the Harry Potter series.

I try very hard to be patient and I try very hard to be positive. Succeeding — well, even attempting to succeed — requires constant vigilance. The world is naturally aggravating! Therefore it’s hard to stay levelheaded, compassionate, and cheerful. (Oops, I’m being negative again. Sorry, world, maybe I shouldn’t have criticized you…) Luckily, I am motivated to be easygoing and smiley. The reasons to keep striving are twofold:

  1. When I resist irritation and the impulse to complain, my life is calmer and more pleasant.
  2. The people I interact with are more likely to perceive me as calm and pleasant.

Both of these things are good. I want to feel better, and I don’t want to annoy my colleagues, friends, or family. Of course, my therapist would disapprove if I flat-out ignored my feelings, but I can acknowledge emotional reactions without letting them be in charge.

"The sink is experiencing technical difficulties. Please stand by." Photo by Keith. Sometimes I am this sink.
“The sink is experiencing technical difficulties. Please stand by.” Photo by Keith. Sometimes I am this sink.

Stomping on anger and frustration, pretending that they don’t exist, is not an effective coping technique. And yet neither is griping. In 2014 Fast Company talked to Jeffrey Lohr, who coauthored a study called “The Pseudopsychology of Venting in the Treatment of Anger”. Lohr and his fellow researchers found out that venting reinforces anger rather than relieving it.*

As Doctor Guy Winch writes on Psychology Today:

“[We] associate the act of complaining with venting far more than we do with problem solving. As a result, we complain simply to get things off our chest, not to resolve problems or to create change, rendering the vast majority of our complaints completely ineffective. Even when we do address our complaints to the people who can do something about them, we tend to be unsuccessful far more often than not.”

We’re not very good at talking to each other. According to Fast Company, “Instead of anger management skills, Lohr says people need to learn conflict resolution and communication skills.”

just listen to her
Listening is the most important part, yeah? Illustration by Rick and/or Brenda Beerhorst.

I’m no expert when it comes to communicating with the people who cause my frustration. But I’m pretty okay at communicating with my own brain. When I notice that I’m upset, this is what I tell myself:

“Everyone is doing the best they can despite their ignorance, weaknesses, and flaws. Respect that they’re trying. You have weaknesses and flaws too, Sonya, and you don’t know everything in the world, but you’re not a bad person. Neither is [whoever]. Respond with the kindness that all human beings deserve.”

My mantra isn’t always effective, depending on how annoyed I am and how preventable the problem seems, but at least it buoys the self I want to be. My knee-jerk reaction is, “Ugh, I hate these morons,” but my secondary reaction is, “This, too, shall pass away.” It helps when I remind myself that nursing anger doesn’t accomplish anything. I want to be forgiving. I want to be loving. Like I said in the beginning: patient and positive.

If only I could be totally stoked all the time like this somewhat unsettling "Happy Pill" by formatbrain.
If only I could be totally stoked all the time like this somewhat unsettling “Happy Pill” by formatbrain.

*Jeffrey Lohr’s paper “The Pseudopsychology of Venting in the Treatment of Anger” was published in Scientific Review of Mental Health Practice in 2007. David McRaney also wrote a good article about this called “Catharsis”.

Small Local Retailers Struggling To Compete With National Brands (As Usual)

Have you noticed #brands in your feed, invited or not? Of course you have. Social media and email marketing are powerful channels for anyone selling a product to reach potential customers. The goal is to usher people toward the gaping maw of a sales funnel. Granted, at the moment ecommerce accounts for less than ten percent of retail sales, but the numbers are higher when it comes to apparel. A tenth may not seem like much, but the market-share is steadily growing.

Amazon logistics center in Madrid, Spain. Photo by Álvaro Ibáñez.
Amazon logistics center in Madrid, Spain. Photo by Álvaro Ibáñez.

National or international brands have the resources and know-how to use digital sales channels with utmost savvy (notwithstanding marketers’ cringeworthy affinity for youth culture). Can smaller businesses keep up? It’s more difficult to coax a customer into your brick-and-mortar shop than it is to get them to click a link. Even when small businesses are based online, lacking economies of scale means that they can’t offer the tempting perks and discounts that big brands do. Keeping everything on sale, all the time, eats into your margins.

The proprietor of a now-closed outdoorsy retailer in Wisconsin, who prefers not to be identified by name or city, doesn’t see big brands “supporting the little guy”. In an email she explained, “Certain brands keep separate inventories for their retailers versus their online business […]. It is hard to explain to a customer that you can’t get an item, when they can go to the brand’s website and buy it direct. The brands generally offer free shipping and many times 15%-off coupon deals just for sharing their email.”

She observed, “Customers are being trained to only buy with a deal or incentive.” On the phone, this former store-owner described a man who went into a local sporting goods shop to examine the products, while as the same time searching for the best deals on his smartphone. “He had absolutely no qualms about that,” she told me. Instead of buying from the store whose inventory he was touching and evaluating, he bought from Amazon or a similar retail aggregator, in order to save a couple of dollars.

Instagram post by REI.
Instagram post by REI.

From the customer’s point of view, shopping online for the best possible deal makes complete sense. Most won’t even bother to take advantage of testing a local store’s physical goods. Why wouldn’t you purchase the same thing cheaper without even having to leave your home? Everyone knows Amazon is a cutthroat company willing to crush competitors of all sizes, but that doesn’t stop people from shopping there, and it never will. If you can pay less to buy a parka online, and have it delivered to your doorstep, the alternative must be very attractive to entice you to do otherwise.

In 2013, technology analyst Ben Thompson wrote, “With the loss of friction,” meaning hassles and barriers to action, “there is necessarily the loss of everything built on friction, including value, privacy, and livelihoods. […] The Internet is pulling out the foundations of nearly every institution and social more that our society is built upon.”

Thompson continued, “Count me with those who believe the Internet is on par with the industrial revolution, the full impact of which stretched over centuries. And it wasn’t all good. Like today, the industrial revolution included a period of time that saw many lose their jobs and a massive surge in inequality. It also lifted millions of others out of sustenance farming.” It’s not all good, but it’s not all bad either. However, when you’re a family business-owner who is being “disrupted”, it’s almost entirely bad.

Traffic on Pyrmont Bridge in Sydney, Australia. Photo via Powerhouse Museum.
Traffic on Pyrmont Bridge in Sydney, Australia. Photo via Powerhouse Museum.

The analogy doesn’t work in every respect, but mostly this is the current state of affairs: Traditional retailers are horse-drawn carriages compared to steam-powered trains, or traditional taxis compared to Uber. Because of the internet, anyone can easily set up the infrastructure to sell directly to end users. Adjust your value proposition and differentiate or die, because the market doesn’t care about your ability to put food on the table.

This is the hard truth retailers have to confront: If you can’t compete on price or convenience you have to compete on quality, but it’s impossible to compete on quality when you’re selling the exact same product that people can easily buy online for less money. All you’re left with is the experience, the feelings you can evoke and the values you extol, urging customers to “shop local” and, as the anonymous Wisconsin store-owner said, “support the little guy”. She suggested staging events and collaborating with other local businesses, all boosting the community together. Her store used to host yoga classes run by a local instructor. Then Lululemon moved in down the street and also hosted yoga classes — free ones.

Castle in the Air is a truly gorgeous shop in Berkeley, California.
Castle in the Air is a truly gorgeous shop in Berkeley, California. Photo via Yelp user Michele C.

This is all very grim. Does the internet revolution mean that retailers based in physical stores should give up hope entirely? Of course not. It means that you have to be intentional about your business strategy, and understand the ways in which you can and cannot compete. It means you have to double down when it comes to reaching the customers who you can actually serve, to whom you can offer a benefit that is meaningful to them.

Understand that shopping in person instead of defaulting to the cheapest, highest-rated item on Amazon is now a luxury. Craft a rewarding experience, whether rustic or glossy, for the customers who show up in person.

Written in early June, 2015. Languished in my Google Drive until now.

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